Data Deletion Request

This page explains how to request deletion of your account and personal data in the "Paint Shot Factory" application published by CÔNG TY TNHH ZERION GAMES STUDIO.

• Package name: com.TeleQTUNUy.PaintShotFactory

You can request deletion in either of these two ways, with no login required on this page:

• Email [email protected] with the subject "Data deletion request - Paint Shot Factory", including the email or account ID you used in the App.
• Or uninstall the App to remove all data stored locally on your device.

We only ask for enough information to verify you own the account; we never ask for identity documents.

Once your request is verified, we permanently delete:

• All personal data linked to you

We retain personal data for as long as you keep using the App, and delete it within 30 days of your deletion request.

• Anonymised technical records used for aggregate statistics, which cannot be traced back to you.
• Anti-fraud and abuse logs are kept for up to 12 months and used only for security purposes.

• Acknowledgement of your request: within 72 business hours.
• Completion of deletion: within 30 days of verification.
• Removal from rolling backups: within 90 days.

We email a confirmation once done. Deletion is irreversible: your account and in-app progress cannot be restored.

If your request is not handled on time, contact us directly:

• Publisher: CÔNG TY TNHH ZERION GAMES STUDIO
• Email: [email protected]
• Website: https://zeriongames.com